Collections
Increase and accelerate payments while lowering costs
Consumer dependence on credit and new lending models have increased delinquency rates. Stringent regulations that vary from region to region also require more effective and complex collection services. Technology is rapidly advancing but it only provides part of the solution.
Are you looking for the best possible outcomes?
Benefit from SyncSource Global’s industry-leading technology and advanced analytics. Rely on our efficient, end-to-end customer-centric solutions to increase your revenue from delinquent payments. Work with collections experts who ensure quality and compliance while managing your collections costs – all under your brand.
Count on us to meet your challenges
Efficient collections require big-picture thinking and focus on details. Our experts and integrated, coordinated end-to-end process rely on both. They also use advanced analytics to identify your customers who are most likely to pay and make it easy for them.
People and Process
Technology
Analytics
Count on us for better results
Predictive analytics improve collections and save money
Our financial services client needed precise data to track the efficiency of its collection efforts, and also wanted to identify the right accounts for third-party collections. SyncSource Global predictive modeling significantly increased the collections rate at less cost.
Incentives boost overdue balance collections for a multinational bank
Collections on overdue balances for our banking and financial services company stalled at 12% for three consecutive months. Working with TP customer service management (CRM) tools and collection experts, they launched an incentive system to boost agent performance.